Welcome to the Blog

Find below the latest blogs and articles from the Indigo Team.
Implementing SLA’s in KACE

Implementing SLA’s in KACE

Service Level Management or SLA’s are key to the IT department taking an understanding of the business and being able to prioritise support activity in line with potential business impact or customer expectation. Out of the box KACE contains very limited SLA...

KACE Post Install Lock Screen

KACE Post Install Lock Screen

In this article we will show you how to create a Post Install Task on the KACE K2000 to Lock the Screen while the Tasks run. This task is a simply a Lock Screen command which is created as a task which is run as the first task, which generally locks the screen before...

KACE Join Domain and OU

KACE Join Domain and OU

In this article we will show you how to create a Post Install Task on the KACE K2000 to Join a Machine to a Domain and In a specific OU. This task is a simple modification of the Basic Example join domain task script which comes as a standard task on the K2000. The...

Using Client Drop for KACE

Using Client Drop for KACE

In this article we will show you how to use the client drop area for your Managed Installations. The Client Drop can be used to directly upload installer files that are over 2Gb to its share on the K1000; this function is due to the limitations of the K1000 web...

KACE Agent Install
 from AD

KACE Agent Install
 from AD

In this article we will show you how to create a Group Policy Object (GPO) for KACE K1000 to be able to provision Agents onto machines through Active Directory (AD). This GPO simply runs a script which will check if the agent is installed and will initiate the install...

Network Install for KACE

Network Install for KACE

In this article we will show you how to create a Network Install script so you can install from KACE K1000 or K2000 from a network location instead of uploading the installers to each boxes. The main benefit with Network installs are is that Installers can be kept...

Invest or Entrench for the FUTURE? – Whitepaper

Invest or Entrench for the FUTURE? – Whitepaper

IT Systems   In the current economic climate, most business owners and directors will have felt under financial pressure for some time. As things change politically and economically throughout the world, we feel the effect of every news item relating to the...

Cycle of Replacement – Whitepapaer

Cycle of Replacement – Whitepapaer

For many organisations, making the decision to install a SYSTEM MANAGEMENT TOOLSET is a major decision that takes a fair period of TIME: TIME to identify need TIME to define requirements TIME to choose a product… and of course TIME to implement the system & train...

Building a Self Service Strategy – Whitepaper

Building a Self Service Strategy – Whitepaper

If You Want a Job Doing… Self Service Strategy for your Service Desk   Making the move towards self-service options for any Service Desk today is a natural choice. IT is becoming so user or customer friendly, and support departments are under increasing pressure...

KACE Native Imaging Toolkit for K2000

KACE Native Imaging Toolkit for K2000

For K2000  v. 3.4 ONLY Legacy deployment tools have their own proprietary image formats. Legacy tools usually require the installation of OS vendor servers from Microsoft or Apple to take advantage of the standard images which have obsoleted legacy proprietary...

Running BackWPup schedules using Cron

Running BackWPup schedules using Cron

In this article we will show you how to configure BackWPup schedules to run from the Server Cron on your dedicated server or linux host. First of all WordPress uses wp-cron.php to run its scheduled tasks (plugin/theme update check) which is where BackWPup schedules...

Cisco Webex Screen Flickering fix

Cisco Webex Screen Flickering fix

In this article we will show you how to fix a Cisco Webex Conference shared screen from waffling or flickering. We have had many Webex conferences with people and a topic which arises a lot is the shared screen is flickering or waffling, we tried everything from...